Our refund policy is very simple.
All of your payments, including deposits, trials, events, mentoring, membership, retreats, or program payments, are non-refundable and non-transferraable.
First, we don't sell physical products. We sell online products and trainings that are delivered instantly and full of over 20-years of knowledge, experience and time. And that also come with hours of hands-on help, time, and energy.
These things cannot be returned.
Second, because I know from personal experience how easy it can be to second-guess yourself and your instincts. How those little voices can pop into you head and talk you out of doing "scary" things (when you know those scary things are going to help you achieve your scary goals).
How easy it is to say, “Oh, no, I don’t really need this”, "I probably should keep trying to DIY it for a bit longer" or "Eek.. I'm so busy! Oops! Changed my mind!"
So I’m doing the thing you are paying me to do. I am helping you keep the commitment you made to yourself.
When you buy a ticket to a concert or sporting event, and then decide you don’t feel like going, or it’s too far to drive, or you can’t find a babysitter, or whatever… what happens? You don’t go. You stay home. You miss out.
Are you going to write an email and ask for a refund? Uh, no. They aren't going to refund your money just because you decided not to show up, or mismanaged your schedule. That was your choice.
I believe you should always treat other business women how you would like to be treated.
Respect your time. Respect mine.
And respect the decision you already made, to invest in yourself and your future.
We value transparency and always communicate as much as we possibly can about our offerings up front. Please read all the information we provide carefully, and then consider it thoughtfully.
Any questions before you commit? Email firstname.lastname@example.org and we’re happy to help.
We are proud of the value and quality of our programs, courses, and events. But, at the end of the day the results you get are always going to be up to you. Commit and do the work. It will be worth it.
(Thank you to Lydia Martin for creating and writing this.)